100% Satisfaction Guaranteed
SATuned.com has one goal in mind and that is to make sure that our customers receive the industry’s highest level of customer satisfaction and support during all phases of the customer’s experience.
Are you experiencing quality issues with a product after installation? Has the product that you ordered failed? SATuned.com wants to make sure that all products meet your expectations both before and after installation. Contact our Customer Service Team who will be happy to take care of you regarding any warranty claims or questions you may have.
Inventory Stock Description:
In Stock: Usually ships within 48 hours / two business days excluding weekends.
Back Order: This product is currently on back order with our supplier or manufacturer. We are unable to predict the exact date that this product will be available for shipment. Orders placed containing back ordered products will ship as soon as possible as products become available. An alternate or equivalent product may be available. Please contact the SATuned.com Sales Team if you have any questions.
Product Warranty
Warranty policies are different for every supplier/brand. We therefore encourage customers to read about the warranty policy thoroughly on the supplier's website before placing the order. SATuned.com assists in warranty claims as applicable, but cannot guarantee the outcome of the claim.
Due to the possible rapid failure or misdiagnosis of some products, they are excluded from warranty claims. These products include:
- Brake components* (Brake pads, rotors, etc.)
- Clutch Components* (Flywheels, disk, pressure plate, etc.)
- Electrical Components* (Sensors, switches, bulbs, etc.)
- Rubber components* (Suspension bushes, door weather-strip, window weather-strip etc.)
Product Disclaimer
All the customers are requested to check the compatibility or the fitment of the product by themselves. SATuned.com might show generic product recommendations that may or may not fit your vehicle. It is therefore every customer's responsibility to carefully read the product details and fitment. In case of any questions regarding the product vehicle fitment all the customers requested to call / e-mail their enquiries and consult with us. We will not be responsible for the products wrongly ordered from the customer side.
It is the responsibility of the customer to check with all state local and environmental laws prior to ordering and installing a product. SATuned.com is not responsible for any fees, fines or costs that a customer may incur as a result of failing to check with state, local or environmental laws prior to ordering and installing a product.
Pricing or Typographical Errors
While SATuned.com strives to provide accurate product pricing and shipping information, pricing and typographical errors may occur. In rare cases, SATuned.com cannot confirm product and/or shipping pricing until after an order has been placed. In the event that a pricing or typographical error exists with any product or service offered, SATuned.com reserves the right to cancel or refuse an order at any time without notice. In most pricing or typographical error situations, SATuned.com will contact you for further instruction or cancel your order with email and/or phone notification. Shipping price discrepancies may exist on any order regardless of size. If a shipping price discrepancy exists, SATuned.com may contact the purchaser with revised shipping options. Prices and availability are subject to change without notice.
Order Acceptance
SATuned.com reserves the right to cancel or refuse any order at any time without notice. Some situations that may result in the cancellation of an order include limitations on quantities available for purchase, inaccuracies, errors in product or pricing information, or problems that are identified by our Credit and Fraud Prevention Department. If your order is canceled for any reason or additional information is required, SATuned.com may contact you by phone and/or email. Please be sure that you verify your contact information on the order as it must be valid to be accepted. If the contact information is fictitious or invalid we reserve the right to cancel an order.
Transaction Fees
SATuned.com uses Razorpay as its payment gateway for all the payments made on the website. Razorpay charges a transaction fee for each successful transaction made through its payment gateway. The transaction fee varies depending on the payment method used.
- Debit Cards: 1.70%
- UPI: 1.70%
- Credit Cards (Visa/Master/Rupay): 1.90%
- Paylater: 1.90%
- Net Banking (HDFC, ICICI,KOTAK, SBI): 1.90%
- Mobile Wallets: 1.90%
- International: 2.90%
- AMEX/ Diners: 2.90%
- Corporate Cards: 2.90%
- EMI & Cardless EMI (Zest Money, Early Salary etc): 2.90%
Note: These fees may vary depending on Razorpay's terms and conditions. SATuned.com does not receive any part of these transaction charges.
Site Security
Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail-bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from SATuned.com on this Site and other than generally available third party web browsers (e.g., Internet Explorer, Mozilla Firefox, Safari, Chrome).